Terms & Conditions
End User License Agreement and Terms of Service
Welcome to the game services provided by AcezMeta Sdn. Bhd. (hereinafter referred to as "the Company"). To protect your rights, please carefully read the specific terms before using the game software and related services provided by the Company. Unless you have read and accepted all the terms of this agreement, you are not authorized to use the game services provided by the Company. By clicking "Agree," "Accept," "Next," or by registering or using the Company's game services, you are deemed to have read and accepted all the contents of this agreement. Afterward, you may not raise any form of objection on the grounds of not having read/agreed to the content of this agreement or similar reasons. If you are a person with limited capacity for civil conduct or without civil capacity, please read this agreement with the assistance of your guardian. You may only use the Company's game services after obtaining your guardian's consent, including consent to all the terms of this agreement and your agreement to pay fees to the Company for using the game services.
I. Definitions
1.Game Software: Refers to the game software provided by the Company, which can be run on mobile smart devices and/or computer terminals (including mobile games, web games, H5 games, etc.), as well as updates, upgrades, patches, expansions, and other related to such game software, including web servers, websites, forums, or electronic documents related to such game software.
2.Game Services: Refers to the game software provided by the Company and various online operational services related to the game software.
3.You: Also referred to as "player" or "user," which means a natural person who obtains authorization to use the Company's game software or accepts the Company's game services through legal means.
II. Scope of the Agreement
1.Signing Parties: This agreement is jointly concluded by the user and the game service provider, AcezMeta Sdn. Bhd., and has legal effect.
2.Supplementary Agreements: Due to the rapid development of the internet industry, the terms stated in this agreement cannot fully enumerate and cover all rights and obligations between you and the Company, and the existing provisions cannot guarantee full compliance with future development needs. Therefore, the "Account Service Terms," "Privacy Policy," game rules, and their revised versions are supplementary agreements to this agreement, inseparable from this agreement, and have equal legal effect. By using the game services, you are deemed to have agreed to the aforementioned supplementary agreements.
3.Changes to the Agreement: The Company has the right to change the terms of this agreement when necessary. You can view the latest version of the agreement terms on the relevant pages. If you do not agree to the changes, you should cease using the Company's game services from the effective date of the changes. If you continue to use the Company's game services after the changes have taken effect, you will be deemed to have accepted the effective changes.
III. Game Accounts
1.Before using the game services, you must register a user account (hereinafter referred to as "User Account") using real personal information, a mobile phone number, or other third-party accounts recognized by the Company (such as Google, Facebook, etc.).
2.Users agree that the personal registration information provided by them will serve as the sole basis for determining the association between the user and the game account and for identifying the user's identity. Users are responsible for properly safeguarding their user accounts and passwords and using them reasonably. The Company will implement reasonable technical and management measures to ensure the security of user accounts and passwords. If either party fails to fulfill the aforementioned obligations, resulting in account or password theft, loss, or other circumstances that cause damage to your or others' rights, they shall bear the legal liability arising from it.
3.If you find any abnormal login or unauthorized use of your account and password by others, you should promptly notify the Company and take necessary measures regarding your account and password, including but not limited to suspending login and usage, freezing virtual item consumption and transfers within the account. When the Company restricts the abnormal account as per your request, it has the right to request you to provide and verify personal information consistent with your registered information. If it is verified to be consistent, the Company will take necessary restrictive measures according to your request or based on specific circumstances. If you fail to provide personal identification information or proof consistent with your registered identity information, the Company has the right to reject your request and is not liable for any losses incurred as a result. If the Company's adoption of restrictive measures based on your request causes losses to you or other users, you shall bear the responsibility for it.
4.To ensure the security of your account and password, please do not provide them to others for use (including but not limited to lending, renting, transferring, etc.). Otherwise, you will bear the consequences (including but not limited to theft of account and password, loss of virtual items, economic losses) arising from it.
5.If you do not log into the game within 365 days, the Company has the right to delete the user account and the game data associated with it. The deleted data cannot be recovered.
6.In certain scenarios, the Company provides a "Guest Mode" for users to quickly log into the game. Users can log into the game quickly without registering an account through convenient methods such as "Quick Game" or "Guest Login." You further understand and agree that you may not be able to make purchases and transactions in "Guest Mode." Therefore, please bind your user account promptly after logging in. If you fail to bind the account in a timely manner, once you uninstall or reinstall the game, change your mobile phone, computer, or other terminal devices, or if such terminal devices are damaged, all game-related data in this guest mode may be cleared and cannot be retrieved or restored.
IV. Game Software License
1.Users can obtain the Company's game software from the official website or authorized third-party vendors. In accordance with the provisions of this agreement, the Company grants you a personal, non-commercial, non-exclusive, non-transferable, and non-sublicensable license. You may download and install the Company's game software onto your device terminal and run the game software as instructed by the software program within the scope of the granted license.
2.Users may only use the Company's game software for non-commercial purposes. Any unauthorized commercial use constitutes an infringement of the Company's rights.
3.To ensure the security and optimize the functionality of the game software, the Company may periodically update, modify, and optimize the game software or certain functions of the game software. After a new version of the software is released, the old
V. Game Services
1. Users agree that the Company determines the charging plans and fees for the Company's games and game services. If you wish to obtain the corresponding services, you should pay the fees according to the charging plans and fees determined by the Company. Failure to pay the fees according to the corresponding standards will result in the inability to enjoy the corresponding services. The specific charging plans and fees will be announced on the store, game mall, purchase page, and other locations. Please read them carefully before making a purchase. The Company has the right to change or adjust the charging plans and fees as needed, and you may not request compensation or reimbursement due to changes or adjustments in the charging plans or fees.
2. Game virtual items, such as game props, game equipment, game tokens, etc. (hereinafter referred to as "Game Virtual Items"), are part of the game services and are owned by the Company. Users have the right to use the Game Virtual Items in accordance with this agreement and specific game rules. For various virtual items in the game without a specific indication of the usage period, users are presumed to be able to use them continuously until the corresponding game service is terminated. For virtual items with a clearly indicated usage period, the usage period is based on the indicated period. After the expiration of the virtual items, they will no longer be usable, except for force majeure or reasons attributable to the Company.
3. In order to provide better game services to users, the Company may need to make adjustments to the content of the game, including the visual appearance, skills, and numerical settings of the game characters, game equipment, and other game props you are using. You understand and agree that such adjustments are common practices in game operations, and you will not hold the Company legally responsible for such adjustments.
4. All data and information generated by you in the use of the Company's game services (excluding your personal privacy data such as your name, ID number, phone number, etc.) are owned by the Company. The Company has the right to store and manage them.
5. There are objective incompatibilities between different operating systems, which may result in the inability to share accounts, game data, and recharge records between different operating systems. You are solely responsible for any losses caused by switching between different systems, and the Company does not assume any responsibility for it.
6. The game may have mandatory battle areas or gameplay. If you do not agree with the mandatory battle, please do not enter that game mode or game area. Once you click "Accept" or enter the mandatory battle area or gameplay, it will be considered that you agree to the gameplay and accept the results of the battle.
7. Without prior written permission from the Company, you may not publicly record, display, copy, transmit, or broadcast the content, visuals, etc. of the game through third-party software, websites, or platforms while using the game services.
8. During the use of the Company's game services, there may be abnormal game data due to software bugs, version defects, third-party virus attacks, or other factors. In the event of abnormal data, the Company will investigate the cause. During the investigation, the Company may need to freeze your game account or character. If the abnormal data is not caused by abnormal gaming behavior, the Company has the right to restore the game data to its state before the abnormality occurred.
9. In order to ensure the normal operation of the game servers, the Company needs to regularly conduct maintenance shutdowns or emergency maintenance in response to unexpected events. You understand and agree that you will not hold the Company legally responsible for any interruption or suspension of normal services caused by the aforementioned circumstances.
In necessary circumstances, the Company has the right to independently decide to terminate or partially
VI. Code of Conduct for Users
1.Without obtaining permission from our company or within the limits allowed by law, you shall not engage in the following activities:
(1) Reverse engineer, reverse assemble, reverse compile, or attempt to obtain the source code of the game software in any other way, or crack or modify our company's game software programs.
(2) Create, publish, distribute, or use any form of cheating tools or programs that disrupt the fairness of the game. These cheating tools or programs copy, modify, add, delete, attach to the data released into any terminal memory during the software's operation, the interaction data between the user's end and the server end during the software's operation, and the system data necessary for the software's operation. This includes, but is not limited to, hacks, cheat programs, unauthorized third-party software, systems, etc. Since cheating tools such as hacks have characteristics such as being hidden or disappearing after use, you understand and agree that the monitoring data in the game program will be used as a basis for determining whether you are using cheating tools.
(3) Use network accelerators, assists, malicious plug-in software, robot programs, or game synchronizers to disrupt service facilities, disrupt normal service order, and affect game balance and fairness.
(4) Provide services identical or similar to our company's game services to others through the unauthorized establishment of game servers, regardless of whether it is for commercial purposes.
(5) Scan, probe, or test the game software to detect, discover, or search for potential vulnerabilities and errors (bugs) or exploit the vulnerabilities and errors (bugs) in the program to disrupt the normal progress of the game and gain unfair advantages, or spread game software vulnerabilities or errors (bugs).
(6) Attack or intrude into the game software server or the company's website server, causing server overload and affecting the normal operation of the server.
(7) Use, rent, lend, copy, modify, link, reproduce, publish, or distribute all or part of the game software or its contents beyond the authorized scope of this agreement.
(8) Modify, conceal, or delete the names of game software programs, company logos, trademarks, copyright information, intellectual property statements, service origins, or other contents.
(9) Engage in any other behavior that is not expressly authorized by our company.
2. During your use of our company's game services, you shall not engage in the following improper gaming behaviors:
(1) Publishing or spreading illegal speeches or inappropriate information, including but not limited to posting indecent remarks, junk advertisements, promoting cheats, viruses, power leveling, offline transactions, etc., within the game.
(2) Using nicknames, character names, or group/organization names within the game that involve content related to race/religion, politics, obscenity/vulgarity, defamation/threats, aggressiveness, insults, potentially misleading information, prohibited drugs, medications, etc.
(3) Stealing other players' game accounts, virtual game items, or players' personal information, assisting in the operation of account theft, or transferring game virtual items obtained through account theft. Purchasing or obtaining game accounts, virtual game items, etc., through account theft. To maintain game fairness and protect the interests of victims of theft, even if you purchased virtual items transferred to you by others through account theft without your knowledge, our company reserves the right to reclaim the virtual items you purchased.
(4) Engaging in acts of deceiving others' game virtual items or other assets by impersonating official systems, official customer service, friends, etc., with the intention of illegal possession. To maintain game fairness and protect the interests of victims of theft, even if you purchased virtual items transferred to you by others through fraudulent means without your knowledge, our company reserves the right to reclaim the virtual items you purchased.
(5) Exploiting platform policies or loopholes with unreasonable reasons after recharging to maliciously apply for refunds, engage in illegal possession, or profit from recharge schemes.
(7) Trading game accounts, game virtual currencies, game equipment, game coins, and other game virtual items on non-authorized trading platforms.
(8) Engaging in other widely recognized improper behaviors within the industry.
3. If you violate the code of conduct while using our company's game services and engage in any of the aforementioned behaviors, our company reserves the right to take one or more of the following measures, depending on the severity of the violation, in accordance with this agreement and relevant game rules:
(1) Warning: Issuing a warning to the offending player regarding their violation.
(2) Muting: Restricting the offending player's ability to chat or communicate with other players in the game by temporarily or permanently closing their chat channels.
(3) Restricting Gameplay: Temporarily or permanently restricting the offending player's game character or their access to specific game areas or services.
(4) Account Suspension: Temporarily or permanently prohibiting the offending player from accessing and using our company's game through their game account.
(5) Forced Offline: Compelling the offending player to leave the game forcefully, including exiting the current game session or exiting the entire game.
(6) Content Reset: Resetting or forcibly modifying illegal information such as offending player's self-defined nicknames, names, images, etc.
(7) Recalling, Reducing, or Restricting Game Rewards: Recalling, reducing, or limiting the game rewards (including virtual items, equipment, virtual currencies, etc.) obtained by the offending player through their violation, as well as experience points, reputation, levels, and other character-related data.
(8) Account Deletion: Deleting or logging out the game account, character profiles, game data, or other game-related information.
(9) Service Suspension: Temporarily or permanently suspending the offending player's use of our company's game and services, or unilaterally notifying the termination of this agreement.
(10) Legal Liability: Holding the offending player liable for civil, administrative, or criminal responsibilities if their improper behavior causes harm to others or our company.
(11) Others: Our company may inform players of additional punitive measures through in-game announcements, forum rules, notifications, etc.
VII. Intellectual Property
1.Our company holds complete and indivisible ownership and/or intellectual property rights (including but not limited to copyrights, trademarks, patents, trade secrets, and other legitimate rights and interests) over our game software (including but not limited to software, technology, programs, code, user interfaces) and related information and content of our game services (including but not limited to text, data, images, audio, video, graphics, interface design, or electronic documents). Without prior written consent from our company, you may not commercially use such content in any way.
2.Our game services may involve intellectual property rights of third-party collaborators. If such collaborators have requirements regarding your use of their intellectual property rights, our company will inform you of such requirements in an appropriate manner, and you shall comply with them.
3.Unless otherwise proven, the content you upload, create, and share while using our game and services belongs to you. Unless otherwise agreed between the parties, when you share, publish, or upload content protected by intellectual property rights, you grant us a non-exclusive, transferable, sublicensable, perpetual, royalty-free, worldwide license. This license permits our company to store, use, publish, reproduce, modify, adapt, publish, translate, create derivative works based on, distribute, perform, and display the content. It also includes the right to incorporate all or part of the content into any other form of work, media, or technology, the right to commercially develop the content you uploaded or published, and the right to further authorize other collaborators to use the uploaded content in the aforementioned ways, after notifying you and obtaining your express consent.
4.All other rights not explicitly granted by this agreement are reserved by our company.
VIII. Privacy Policy
1.In order to facilitate users' easier and more satisfactory use of our game services, our company may obtain your personal information through reasonable means during your use of the game services. When requesting users to provide information related to their personal identity, our company shall publicly disclose its privacy protection policy and personal information usage policy to users in a clear and conspicuous manner and take necessary measures to protect the security of users' personal information.
2.Without the user's permission, our company will not provide, disclose, or share your personal information with any third-party collaborators, except in the following circumstances:
(1) Authorized by the user or the user's guardian.
(2) Required by applicable laws.
(3) Requested by judicial or administrative authorities in accordance with legal procedures.
(4) When our company initiates legal proceedings or arbitration to protect its legitimate rights and interests against the user.
(5) When providing the user's personal identity information at the lawful request of the user's guardian.
3.Please read the "Privacy Policy" for detailed information regarding the collection, use, and protection of user information.
IX. Force Majeure
Our company shall fulfill its corresponding obligations in accordance with applicable laws and regulations. However, our company shall not be held liable for damages caused by information network equipment maintenance, connection failures, computer, communication, or other system failures, hacker activities, computer viruses, power failures, strikes, riots, fires, floods, storms, explosions, wars, government actions, orders from judicial or administrative authorities, or damages caused by third-party collaborators beyond the scope of legal provisions.
X. Applicable Law
The formation, performance, interpretation, and resolution of disputes under this Agreement shall be governed by the laws of Malaysia.
XI. Miscellaneous
1.Any notices sent to users by our company may be transmitted through in-game announcements, the official game website, or the official game forum, as well as through email, regular phone calls, text messages, or other means.
2.If any provision of this Agreement is deemed void, invalid, or unenforceable, it does not affect the validity and enforceability of the remaining provisions of this Agreement.
3.The headings of each clause in this Agreement are provided for convenience and do not affect or limit the meaning or interpretation of the provisions of this Agreement.